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Case studies
Insurance
Sales Portal for Insurance Agents
This case study describes our engagement with an independent local insurance company in Slovakia. The focus of the insurance since its establishment is on selected corporate clients and premium individual customers, offering a wide range of all-risk property insurance policies.
Processing of Requests for a change of insurance, UNION, a subsidiary of the largest Dutch insurance group Achmea
Founded in 1992, Union, is a leading insurance company in Slovakia. The company has more than 1 million customers and is active in all lines of insurance business, primarily in travel, motor and property insurance and also individual health insurance.
Processing of Requests for a change of health insurance
A comprehensive automation solution was designed in cooperation with the customer, who had an idea of how the process should look like. After analysing the issue, we came to a common solution that covered all campaign scenarios. Customer also collaborated with another company to carry out OCR of documents that clients sent to the customer.
Task orchestration across multiple systems
Most of the companies with the years on the market have come to a state when their IT is built up with numerous different non-integrated information systems. One of our customers has come with a problem, where its employees have assigned several tasks across multiple company’s systems, ranging from web applications to native desktop applications. The employees must check these systems on their own, on daily bases, and so wasting valuable time.